PREMISES
These terms of sale are for the sale of products on this website www.cosebelleantichemoderne.com .
The products marketed on the site are offered and sold by GaD ArK Studio Group srl, with registered office in via Arduino Miccinesi, 1 – 50127 Firenze (FI), p.i. E c.f. 06435290488, registered at the Register of Companies of Florence (FI-628169) pec: gabriele.dicarlo@pec.architettifirenze.it
It is possible to request information, send communications, request assistance, or file complaints by contacting GaD ArK Studio Group Ltd. by the following means:
- By telephone, at (+39) 320 06.49.462, Monday through Friday at the following times: 9:00 am – 1:00 pm;
- By email, at info@gadarkstudiogroupsrl.com or at info@cosebelleantichemoderne.com
- o pec: gabriele.dicarlo@pec.architettifirenze.it
The sale and/or distribution of products purchased on www.cosebelleantichemoderne.com is prohibited.
ORDERS
Orders can be submitted electronically after registering for free on the website.
When ordering, please check the accuracy of the data and delivery address. If there are any errors, please want to notify us promptly at info@gadarkstudiogroupsrl.com. or info@cosebelleantichemoder ne.com
CUSTOMIZATION
It is possible to customize the chosen product. The service is free of charge but must be requested at the time of ordering by filling in the appropriate field. It is recommended that you always leave a telephone number so that you can eventually be contacted by staff to evaluate and arrange a variation based on the item you choose. Customization is done at different points on the object depending on the characteristics of the model.
N.B. Unless later arrangements are made by phone or e-mail, the staff will carry out the customization faithfully as indicated by the customer in the appropriate field.
For more information, please refer to the page on the site specifically dedicated to customization.
PRICES
Prices shown are in EURO and include VAT for European Union Member States.
FREE shipping throughout the country for orders of €100 or more. For other countries, a fee is charged for shipping costs.
For direct orders to non-EU countries, local duties and taxes may be required upon delivery.
PAYMENT
Payment can be made by choosing one of the following methods:
- Credit card (Stripe)
- Paypal
- Paypal pays in 3 installments (for purchases between €30 and €2000 without interest)
- Advance bank transfer
- Transfer details: c/c: GaD ArK Studio Group Ltd.
- IBAN: IT49I0100502816000000001066
- BIC: BNLIITRR
- BANK: BNL AGENCY #13 FLORENCE
- CASUAL: The customer must indicate in the reason for the transfer the date and order number, which can be found in the confirmation email (e.g. “order 01/01/21 no. 100012345”).
BILLING
Once the order is completed, the customer can request the issuance of an electronic invoice by filling out the appropriate form in the personal area of the website. It is necessary to enter all the required data correctly. Customers will receive the invoice on their portal or certified mail after it has been sent to the Internal Revenue Service. An invoice can only be requested at the time of ordering. Requests on dates after the day of the order will not be accepted.
SHIPMENTS AND DELIVERIES
- ITALY: FREE SHIPPING ON ORDERS OF €100 OR MORE
- EUROPEAN AND NON-EUROPEAN COUNTRIES: FREE SHIPPING ON ORDERS OF €100 OR MORE
Under conditions of item availability, if orders are received by the company by noon they are processed the afternoon of the same day.
In case of payment by bank transfer, the order will be processed as soon as the funds are credited (it takes about 3 working days); in case the customer wishes to speed up the shipment, it is necessary that he/she sends to our e-mail address ( info@gadarkstudiogroupsrl.com or info@cosebelleantichemoderne.com.)
A copy of the executed transfer account specifying buyer’s name and order number.
Delivery time depends solely on the time stated by the carrier. In Italy generally, for central-northern and central-southern locations, delivery takes place within 24h after payment, for more distant locations or islands the time is extended from 48h to a maximum of 3 working days. In the case of other countries, the timelines extend beyond 3 working days.
RETURNS AND REFUNDS
The customer has the right to withdraw from the contract signed with the Seller without penalty within fourteen (14) days from the day he/she received the products purchased on www.cosebelleantichemoderne.com .
GaD ArK Studio Group Ltd, guarantees 100% refund through the same means of payment with which the purchase was made. Customized products are not covered by the right of withdrawal. In addition, all products without labels or with removed, used or incomplete labels will not be refunded.
Goods must be returned in the original packaging, if the same is not available, please use appropriate packaging in order to provide sufficient protection against damage during transport
The return of the product involves the customer to pay the shipping costs assuming that the return is not made due to an initial mistake of the company.
WARRANTY AND COMPLIANCE
The customer is required to verify that the products received match those in the order placed.
All GaD ArK Studio Group Ltd. products are guaranteed 24 months from the date of delivery. The warranty applies only to the original purchaser and does not cover damage due to normal wear and tear, accident, abuse, or normal wear and tear of materials.
You are also advised that the images and colors of items on the site may not fully match the actual colors due to the type of computer screen or browser used for browsing.
METHODS OF PAYMENT
purchases made on GaD ArK Studio Group Ltd. www.cosebelleantichemoderne.com can be paid with:
- Credit card (Stripe)
- Paypal
- Paypal pays in 3 installments (for purchases between €30 and €2000 without interest)
- Advance bank transfer
- Transfer details: c/c: GaD ArK Studio Group Ltd.
- BAN: IT49I0100502816000000001066
- BIC: BNLIITRR
- BANK: BNL AGENCY #13 FLORENCE
- CASUAL: The customer must indicate in the reason for the transfer the date and order number, which can be found in the confirmation email (e.g. “order 01/01/21 no. 100012345”).
Every purchase is made with maximum security through the use of the most advanced technological systems in the field of e-commerce and with encryption systems (SSL) to protect your personal data and credit card information from unauthorized access.
In fact, credit card information is sent, in the course of placing the order, to PayPal and is protected against unauthorized access by SSL (‘Secure Socket Layer’) encrypted data transfer. These data are not accessible to third parties.
Once your order is completed, you will receive a confirmation e-mail containing your Order Number and a summary of your purchase details. Remember that you can check the status of your order at any time in the appropriate section of your profile.
SHIPPING TIME
GaD ArK Studio Group Ltd, will process the order within 24-48 hours after it is received.
GaD ArK Studio Group Ltd,is committed to making sure that the order is delivered within 2-3 business days after the order confirmation.
Shipping to Italy is free with no purchase limit, the courier will take about 48h working to deliver the package.
Shipments outside Italy will have a cost based on the country of arrival. In this case, the courier will take about 5 to 7 working days to deliver your package.
GaD ArK Studio Group ltd,would like to remind the kind customers that the delivery time may be delayed on days near holidays, and couriers will not deliver on Holidays and weekends.
All of our deliveries are Guaranteed. We offer the best shipping service offered by DHL, UPS and BRT
Applicable Law and Jurisdiction
These Terms and Conditions are drafted in accordance with Italian law, and in particular with the regulations contained in Part III, Title III, Chapter I of Legislative Decree.
206/2005 (Consumer Code) on distance selling to consumers.
In case of disputes in consumer relations, pursuant to Art. 66-bis Legislative Decree. 206/2005 (Consumer Code) the territorial jurisdiction is imperatively attributed to the Court of residence (or domicile) of the consumer.
In addition, the consumer established in Europe can take advantage of the platform provided by the European Commission for the resolution of any disputes arising from the online contract concluded on the site. The European ODR platform is available at the following link: h̲t̲t̲ps̲://w̲e̲b̲ga̲t̲e̲.e̲c̲.e̲u̲r̲o̲pa̲.e̲u̲/o̲d̲r̲