INTRODUCTION
These conditions of sale concern the sale of products on this website www.cosebelleantichemoderne.com .
The products marketed on the site are offered and sold by GaD ArK Studio Group srl, with registered office in via Arduino Miccinesi, 1 – 50127 Florence (FI), VAT no. And fiscal code 06435290488, registered in the register of companies of Florence (FI-628169) pec: gabriele.dicarlo@pec.architettifirenze.it
It is possible to request information, send communications, request assistance or file complaints by contacting GaD ArK Studio Group srl, in the following ways:
- By telephone, at (+39) 320 06.49.462, from Monday to Friday at the following times: 9:00 – 13;
- By email, at info@gadarkstudiogroupsrl.com
- Pec: gabriele.dicarlo@pec.architettifirenze.it
The sale and/or distribution of products purchased on www.cosebelleantichemoderne.com is prohibited
ORDERS
Orders can be sent electronically, subject to free registration on the website.
When ordering, please check the accuracy of the data and delivery address. In case of errors, please let us know promptly at info@gadarkstudiogroupsrl.com. Or gabriele.dicarlo@pec.architettifirenze.it
CUSTOMIZATION
It is possible to customize the chosen product. The service is free but must be requested at the time of the order by filling in the appropriate field. It is advisable to always leave a telephone number so that you can be contacted by the staff if necessary to evaluate and agree on a change based on the chosen object. Personalization is carried out in different points of the object according to the characteristics of the model.
N.B. Unless subsequently agreed by telephone or e-mail, the staff will carry out the customization faithfully to what is indicated by the customer in the appropriate field.
For further information, refer to the site page specifically dedicated to personalization.
PRICES
The prices indicated are expressed in EURO and are inclusive of VAT for the Member States of the European Union.
Shipping is FREE throughout the Italian territory. For other countries a contribution is required for shipping costs.
For direct orders in non-EU countries, local duties and taxes may be required at the time of delivery.
PAYMENT
Payment can be made by choosing one of the following methods:
- Credit card (Through the Paypal service)
- PayPal
- Paypal pays in 3 installments (for purchases between €30 and €2000 without interest)
- Bank transfer in advance
Data for the bank transfer: c/c: GaD ArK Studio Group srl
IBAN: IT49I0100502816000000001066
BIC: BNLIITRR
BANK: BNL AGENCY N°13 FLORENCE
RANDOM: the customer must indicate the date and order number in the reason for the transfer, which can be found in the confirmation email (e.g. “order 01/01/21 n. 100012345”).
BILLING
Once the order has been completed, the customer can request the issuance of an electronic invoice by filling in the appropriate form in the personal area of the website. All required data must be entered correctly. The customer will receive the invoice on his portal or in his certified e-mail after sending it to the Revenue Agency. The invoice can only be requested at the time of the order. Requests made after the day of the order will not be accepted.
SHIPPING AND DELIVERY
- ITALY FREE SHIPPING WITHOUT PURCHASE LIMITS
- UK and Switzerland – DHL Express International
0 to 15 kg €12.90
from 16 to 30 kg €30
over 31 kg €199 - Europe – DHL Express International
0 to 15 kg €12.90
from 16 to 30 kg €30
over 31 kg €199 - United States and Canada
from 0 to 15 kg €39.90
from 16 to 30 kg €49.90 - Worldwide – DHL Express International
0 to 15 kg €49.90
from 16 to 30 Kg €99.90
In conditions of availability of the items, if the orders reach the company by 12:00 they are processed in the afternoon of the same day.
In case of payment by bank transfer, the order will be processed as soon as the funds are credited (it takes about 3 working days); in the event that the customer wishes to speed up the shipment, he must send to our e-mail address ( info@gadarkstudiogroupsrl.com.)
a copy of the bank transfer accounting document specifying the buyer’s name and order number.
Delivery times depend exclusively on the times declared by the carrier. In Italy generally, for central-northern and central-southern locations, delivery takes place within 24 hours of payment, for more distant locations or islands, delivery times extend from 48 hours to a maximum of 3 working days. In the case of other countries, the times extend beyond 3 working days.
RETURNS AND REFUNDS
The customer has the right to withdraw from the contract signed with the Seller without any penalty within fourteen (14) days from the day he received the products purchased on www.cosebelleantichemoderne.com .
GaD ArK Studio Group srl guarantees 100% reimbursement of the returned product. Personalized products are not subject to the right of withdrawal. Furthermore, all products without a label or with a label removed, used or incomplete will not be refunded.
The goods must be returned in the original packaging, in case of unavailability of the same we ask you to use an appropriate packaging in order to provide sufficient protection against damage during transport
The return of the product involves the payment of the shipping costs by the customer, provided that the return is not made due to an initial error by the company.
WARRANTY AND CONFORMITY
The customer is required to verify that the products received correspond to those of the order placed.
All GaD ArK Studio Group srl products are guaranteed 24 months from the date of delivery. The guarantee applies only to the original purchaser and does not cover damage due to normal wear, accident, abuse or normal wear and tear on the materials.
We also warn you that the images and colors of the items on the site may not fully correspond to the real colors due to the type of computer screen or browser used for navigation.
METHODS OF PAYMENT
Purchases made on the GaD ArK Studio Group srl website www.cosebelleantichemoderne.com can be paid for with:
- Credit card (Through the Paypal service)
- PayPal
- Paypal pays in 3 installments (for purchases between €30 and €2000 without interest)
- Bank transfer in advance
Data for the bank transfer: c/c: GaD ArK Studio Group srl
IBAN: IT49I0100502816000000001066
BIC: BNLIITRR
BANK: BNL AGENCY N°13 FLORENCE
RANDOM: the customer must indicate the date and order number in the reason for the transfer, which can be found in the confirmation email (e.g. “order 01/01/21 n. 100012345”).
Each purchase takes place in maximum security thanks to the use of the most advanced technological systems in the field of e-commerce and with coding systems (SSL) to protect your personal data and information on your credit card from unauthorized access.< /p>
In fact, the credit card data is sent, during the execution of the order, to PayPal and is protected against unauthorized access, through the encrypted transfer of SSL data (‘Secure Socket Layer’). These data are not accessible to third parties.
Once you have completed your order, you will receive a confirmation email containing your Order Number and a summary of the details of your purchase. Remember that you can check the status of your order at any time in the appropriate section of your profile.
SHIPPING TIMES
GaD ArK Studio Group srl will process the order within 24-48 hours following its receipt.
GaD ArK Studio Group srl undertakes to ensure that the order is delivered within 2-3 working days from the order confirmation.
Shipping in Italy is free with no purchase limits, the courier will take about 48 working hours to deliver the package.
Shipments outside Italy will have a cost based on the country of arrival. In this case the courier will take about 5/7 working days to deliver your package.
GaD ArK Studio Group srl, would like to remind our kind customers that delivery times may be delayed on days close to holidays, and that couriers will not deliver on holidays and weekends.
All our deliveries are Guaranteed. We offer the best shipping service offered by DHL, UPS and BRT
Applicable law and jurisdiction
These Terms and Conditions are drawn up in compliance with Italian law, and in particular with the discipline contained in Part III, Title III, Chapter I of Legislative Decree
206/2005 (Consumer Code) on distance selling to consumers.
In the event of disputes in relations with consumers, pursuant to art. 66-bis Legislative Decree 206/2005 (Consumer Code) the territorial jurisdiction is without fail attributed to the Court of residence (or domicile) of the consumer.
Furthermore, the consumer established in Europe can take advantage of the platform made available by the European Commission for the resolution of any dispute arising from the online contract stipulated on the site. The European ODR platform is available at the following link: h̲t̲t̲ps̲://w̲e̲b̲ga̲t̲e̲.e̲c̲.e̲u̲r̲o̲pa̲ .e̲u̲/o̲d̲r̲