Terms and conditions of sale

PREMISES

These conditions of sale refer to the sale of products on this website:

www.cosebelleantichemoderne.com

The products marketed on the site are offered and sold by GaD ArK Studio Group srl, with registered office in via Arduino Miccinesi, 1 – 50127 Firenze (FI), p.i. E c.f. 06435290488, registered at the Register of Companies of Florence (FI-628169) pec: gabriele.dicarlo@pec.architettifirenze.it

It is possible to request information, send communications, request assistance, or file complaints by contacting GaD ArK Studio Group Ltd. by the following means:

  • By phone, at 055-4491006, Monday through Friday at the following times: 9:00 am – 1:00 pm;
  • via email, at info@gadarkstudiogroupsrl.com
  • o pec: gabriele.dicarlo@pec.architettifirenze.it

The sale and/or distribution of products purchased on www.cosebelleantichemoderne.com is prohibited.

ORDERS

Orders can be submitted electronically after registering for free on the website.
When ordering, please check the accuracy of the data and delivery address. If there are any errors, please want to notify us promptly at info@gadarkstudiogroupsrl.com. OR gabriele.dicarlo@pec.architettifirenze.it

CUSTOMIZATION

It is possible to customize the chosen product. The service is free of charge but must be requested at the time of ordering by filling in the appropriate field. It is recommended that you always leave a telephone number so that you can eventually be contacted by staff to evaluate and arrange a variation based on the item you choose. Customization is done at different points on the object depending on the characteristics of the model.
N.B. Unless later arrangements are made by phone or e-mail, the staff will carry out the customization faithfully as indicated by the customer in the appropriate field.
For more information, please refer to the page on the site specifically dedicated to customization.

PRICES

Prices shown are in EURO and include VAT for European Union Member States. Shipping is FREE throughout Italy. For other countries, a fee is charged for shipping costs.
For direct orders to non-EU countries, local duties and taxes may be required upon delivery.

PAYMENT

Payment can be made by choosing one of the following methods:

  • Credit card (Stripe)
  • Paypal
  • Cash on delivery (with a surcharge of € 5)
  • Bank transfer (Transfer details: c/c: GaD ArK Studio Group Ltd.
  • iban: IT49I0100502816000000001066
    bic: BNLIITRR
    bank: BNL AGENCY N°13 FLORENCE
    reason for transfer: the customer must indicate in the reason for the transfer the date and the order number, which can be found in the confirmation email (e.g. “order 01/01/21 no. 100012345”).

BILLING

Once the order is completed, the customer can request the issuance of an electronic invoice by filling out the appropriate form in the personal area of the website. It is necessary to enter all the required data correctly. Customers will receive the invoice on their portal or certified mail after it has been sent to the Internal Revenue Service. An invoice can only be requested at the time of ordering. Requests on dates after the day of the order will not be accepted.

SHIPMENTS AND DELIVERIES

Shipping is FREE throughout Italy.
Under conditions of item availability, if orders are received by the company by noon they are processed the afternoon of the same day. In case of payment by bank transfer, the order will be processed as soon as the funds are credited (it takes about 3 working days); in case the customer wishes to speed up the shipment, it is necessary for him to send to our e-mail address ( info@gadarkstudiogroupsrl.com.)

A copy of the executed transfer account specifying buyer’s name and order number.
Delivery time depends solely on the time stated by the carrier. In Italy generally, for central-northern and central-southern locations, delivery takes place within 24h after payment, for more distant locations or islands the time is extended from 48h to a maximum of 3 working days. In the case of other countries, the timelines extend beyond 3 working days.

RETURNS AND REFUNDS

The customer has the right to withdraw from the contract signed with the Seller without penalty within fourteen (14) days from the day he/she received the products purchased on www.cosebelleantichemoderne.com .

GaD ArK Studio Group Ltd, guarantees 100% refund of the returned product. Customized products are not covered by the right of withdrawal. In addition, all products without labels or with removed, used or incomplete labels will not be refunded.
The customer must make the return request from the appropriate section within their personal area of the website. Goods must be returned in the original packaging, if the same is not available, please use appropriate packaging in order to provide sufficient protection against damage during transport
The return of the product involves the customer to pay the shipping costs assuming that the return is not made due to an initial mistake of the company.

WARRANTY AND COMPLIANCE

The customer is required to verify that the products received match those in the order placed. If the delivered products have defects or discrepancies from the order, the customer must contactGaD ArK Studio Group srl no later than 48 hours after delivery by sending an email with photos of the defects found to the following email address: info@gadarkstudiogroupsrl.com.
All GaD ArK Studio Group Ltd. products are guaranteed 24 months from the date of delivery. The warranty applies only to the original purchaser and does not cover damage due to normal wear and tear, accident, abuse or normal wear and tear of materials.
You are also advised that the images and colors of items on the site may not fully match the actual colors due to the type of computer screen or browser used for browsing.

Payment methods

Purchases made on the GaD ArK Studio Group Ltd. website www.cosebelleantichemoderne.com .

can be paid by credit card, PayPal, cash on delivery, Bank Transfer.

Every purchase is made with maximum security through the use of the most advanced technological systems in the field of e-commerce and with encryption systems (SSL) to protect your personal data and credit card information from unauthorized access.

In fact, credit card information is sent, in the course of placing the order, to PayPal and is protected against unauthorized access by SSL (‘Secure Socket Layer’) encrypted data transfer. These data are not accessible to third parties.

Once your order is completed, you will receive a confirmation e-mail containing your Order Number and a summary of your purchase details. Remember that you can check the status of your order at any time in the appropriate section of your profile.

Shipping times

GaD ArK Studio Group Ltd, will process the order within 24-48 hours after it is received.

GaD ArK Studio Group ltd,is committed to making sure that the order will be delivered within 2-30 working days after order confirmation.

Shipping to Italy is free, the courier will take about 48h working to deliver the package.

Shipments outside Italy will have a cost based on the country of arrival. In this case, the courier will take about 5 to 7 working days to deliver your package.

GaD ArK Studio Group ltd,would like to remind the kind customers that the delivery time may be delayed on days near holidays, and couriers will not deliver on Holidays and weekends.